Committed to Data Protection

999c Privacy Policy — Your data, your rights

When you open an account or use 999c, certain information naturally comes to us. This page clearly explains how that data is stored, who it may be shared with, and whether you can have it deleted — all in plain language, no legal complexity.

Last Updated
1 January 2026
Language
English (Bangladesh)
Security Methods
SSL + AES-256
Sold to Third Parties
Never

This Privacy Policy 999c-'s services. By using the 999c.world website, you are considered to have agreed to this policy. For any questions, contact us at support@999c.world.

1

What Information We Collect

Collecting certain data is essential for 999c to deliver its services. This information falls into two categories — what you provide directly, and what is collected automatically through your use of the site.

Information You Provide Directly: When you register, we collect your name, mobile number, date of birth, and your bKash or Nagad number for payment purposes. National ID details may also be required for age verification. Without this information, you will not be able to use 999c's services.

Automatically Collected Data: When you access 999c, technical details such as your device type, browser, IP address, and time spent on the site are automatically logged. This information is used to maintain security and improve service quality.

Data Type Example Mandatory?
Identity Information Name, date of birth, NID Yes
Contact Information Mobile number, email Yes
Payment Information BKash/Nagad Number Yes
Technical Information IP, device, browser Automatic
Gaming Activity Betting history, transaction logs Automatic

999c never collects your bank account number, card number, or PIN. All payments are processed entirely through bKash or Nagad's own secure systems.


2

How Your Data Is Used

999c uses the data it collects solely for specific, necessary purposes. A full list of how 999c uses your data is provided below — no hidden uses.

  • Account Management: Account creation, login access, and balance tracking.
  • Payment Processing: Processing deposits and withdrawals, and maintaining your transaction history.
  • Identity Verification: Age verification, anti-money laundering, and maintaining platform security.
  • Support: Accessing the information needed to respond to your complaints or queries.
  • Promotions & Bonuses: Sending you relevant offers — but only with your consent.
  • Security Monitoring: Detecting suspicious activity and preventing fraud.
  • Service Improvement: Using site usage statistics to improve your overall experience.

999c never sells your data to advertising companies, uses it to track you across other websites, or sends you marketing messages without your consent.


3

Who Your Data May Be Shared With

999c does not sell your data to third parties — this is a non-negotiable policy. However, limited information may need to be shared in specific circumstances:

  • Payment Providers: Only the minimum necessary information is shared to process payments via bKash or Nagad. These providers maintain their own strict privacy policies.
  • Game Provider: Operators running Live Casino or slots games may have access to certain session-related data, but not your personal identity information.
  • Legal Authorities: 999c may be legally required to disclose data in response to a court order or government directive. Such cases are extremely rare, and only the minimum necessary information is shared each time.
  • Technology Provider: Server hosting or cybersecurity providers may have limited access for technical purposes — they are not permitted to view your personal data directly.

Clear Commitment: 999c never sells or rents your personal data to any ad network, data broker, or third-party marketer.


4

Cookies & Tracking Technologies

999c uses cookies and similar technologies. Cookies are small files stored in your browser that help deliver a smoother experience on the site. 999c uses three types of cookies:

  • Essential Cookies: To maintain your login session and keep the site functioning correctly. Disabling these cookies will prevent the site from working.
  • Functional Cookies: To remember your preferred language and display settings. These are optional.
  • Analytics Cookies: Used to understand which parts of the site see the most activity — collects statistical data without identifying any individual user.

When you first visit 999c, a cookie notice will appear. You can disable all non-essential cookies and keep only the necessary ones. You can also manage cookie preferences anytime through your browser settings.


5

How Long Your Data Is Retained

999c does not retain your data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For as long as your account remains active. Even after closure, core identity data may be retained for up to 5 years to meet legal obligations.
  • Transaction History: Up to 7 years, as required by financial regulatory guidelines.
  • Support Conversations: For up to 3 years after issue resolution, for quality improvement purposes.
  • Technical Logs: Up to 90 days maximum, then deleted automatically.
  • Marketing Consent: Until you withdraw your consent. Withdrawal takes effect immediately.

Once the retention period expires, data is securely and permanently deleted — with no possibility of recovery.


6

Your Data Rights

999c believes every member should have full control over their own data. The rights listed below are yours — and you can exercise any of them at any time:

Right to Access Your Data

You can request a complete list of all data 999c holds about you. Submit a request to our support team and you will receive a response within 30 days.

Right to Rectification

If any of your details are incorrect, you can request a correction. Changes will be made once your identity has been verified.

Right to Erasure

After closing your account, you can request deletion of any data we hold beyond what is legally required.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time — through your account settings or by contacting support.

Right to Data Portability

You can request to download your data in a standard, portable format.

Right to Restrict Processing

You can request that your data not be used for specific purposes, without having to delete your account.

To exercise any of these rights, email us at support@999c.world or reach out via live chat. We typically respond within 7 business days.


7

Minor Protection

999c strictly does not serve anyone under 18. Age is verified at registration, and additional ID may be requested if there is any doubt.

If a minor's data is ever collected by mistake, 999c will delete it entirely and close the account as soon as this is discovered. If a parent or guardian suspects their child is using 999c, they are urged to contact support immediately.


8

Security Measures

999c uses multiple layers of security to protect your data — covering both technical and administrative safeguards.

  • SSL/TLS Encryption: All data transmitted between your browser and our server is encrypted. No third party can intercept it in transit.
  • AES-256 Storage Encryption: Stored sensitive data is kept in encrypted format.
  • Two-Factor Authentication (2FA): An extra layer of verification is available when logging into your account.
  • Access Control: 999c staff are granted access only to the data necessary for their specific role.
  • Regular Security Audits: Independent third-party experts regularly audit our systems.
  • Data Backup: Data is backed up across multiple secure locations.

That said, no organization can guarantee 100% security online. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.


9

Changes to the Privacy Policy

999c may update this Privacy Policy from time to time. For any significant changes, active members will be notified in advance via mobile notification or email — changes are never made without prior notice.

The date of any change will always be visible at the top of this page. Continued use of 999c after a change takes effect will be considered acceptance of the updated policy. If you object to any change, you will have the option to close your account.


10

Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact 999c:

  • Email: support@999c.world (typically responds within 24 hours)
  • Live Chat: Log in to the site and chat with us in Bangla — available 24/7
  • Privacy-related complaints: Write "Privacy Request" in the email subject line

We take all complaints seriously. If you are not satisfied with our response, you also have the option to escalate your complaint to the relevant international gaming licensing authority.

Last updated on this page: 1 January 2026. Next scheduled review: 1 July 2026.

How 999c Protects Your Data

Six Layers of Protection — Proven in Practice, Not Just on Paper

End-to-End Encryption

Every byte traveling between your browser and 999c's servers is encrypted. No one can intercept your data in transit — security on par with online banking.

SSL/TLS Active
Strict Age Verification

Age is verified at every registration. If an underage account is detected, it is immediately closed and all associated data is deleted. This is 999c's zero-compromise policy.

18+ Verified
Limited Access Policy

No single employee at 999c can view all your data — each person only sees what their role requires. Your complete profile is accessible only to the Head of Security.

Role-based Access
No Data Sales

Selling your data is outside 999c's business model. There are no plans to change this policy — there never have been, and there never will be.

Zero Data Sales
Regular Security Audits

An independent external team conducts a full audit of 999c's systems every six months. Any vulnerabilities identified are addressed immediately.

Third-Party Verified
Transparent Data Policy

What data 999c collects, why it's collected, and how long it's kept — it's all on this page. No hidden clauses, no vague language.

Fully Transparent

Frequently Asked Questions

Straight Answers, No Jargon

There are two separate options — a temporary break and permanent closure. For a temporary break, you can use the self-exclusion feature. Log in to your account, go to the Responsible Gaming section in Settings, and you will find options to block yourself for 3 months, 6 months, or 1 year. During this period, you will not be able to log in and will not receive any promotional messages. If you want to permanently close your account, contact us via live chat or at support@999c.world. You will be given the opportunity to withdraw any remaining balance before the account is closed. You may also request that your personal data be deleted at the same time — any data not subject to legal retention obligations will be erased.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Enter the code within the specified time to set a new password. If you no longer have access to that number or it has changed, contact us via live chat — we will verify your identity and assist you manually. For security purposes, every password reset request is logged, and our support team may call to verify if anything appears suspicious.

Move forward with confidence — 999c keeps your data safe

Your privacy matters most to us. Join 999c with complete peace of mind — your data will only ever be used to serve you, and nothing more.

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